Have a question about our products, shipping, or working with BBWB Co.? You may find the answer below. If you still need help, feel free to contact us at info@bbwbco.com.

Products

What is salsa macha?

Salsa macha is a traditional Mexican, oil based salsa made with dried chiles and other ingredients that can include garlic, nuts, seeds, and spices. Unlike fresh salsas made with tomatoes or tomatillos, salsa macha gets much of its distinctive flavor and texture from dried and toasted ingredients combined with oil.

Salsa macha is most closely associated with the state of Veracruz, particularly areas around Orizaba and the mountainous regions of the state. Its roots are connected to longstanding Indigenous traditions of preparing and grinding dried chiles and seeds. Over generations, salsa macha evolved into the rich, oil based condiment enjoyed throughout Mexico today, with different regions, families, and producers creating their own versions.

The tradition eventually spread beyond Veracruz and became part of the food culture of other regions of Mexico, including Puebla and Oaxaca. That's part of what makes salsa macha special, there isn't just one recipe. Different versions can be spicy, smoky, nutty, slightly sweet, or extra crunchy depending on the ingredients used.

The Jenny Food's salsa macha we carry at BBWB Co. is imported from Puebla, Mexico, bringing Mexican made flavor directly to our customers.

Our varieties include No Tan Macha, our least spicy option; Cranberry Salsa Macha, which balances chile heat with a touch of sweetness; and Extra Hot Salsa Macha for those who want more heat.

Salsa macha is incredibly versatile. Try it on tacos, grilled meats, seafood, vegetables, rice, pizza, sandwiches, or even unexpected combinations like vanilla ice cream. Start with a small spoonful and make it your own.

How spicy are your salsa macha varieties?

Our salsa macha varieties have different heat levels, so there is an option for different preferences.

No Tan Macha is our least spicy option and a great place to start if you prefer a milder flavor.

Cranberry Salsa Macha combines heat with a touch of sweetness from cranberry for a sweet and spicy balance.

Extra Hot Salsa Macha is for those looking for the most heat.

Everyone experiences spice differently, so we recommend starting with a small amount and adding more to taste.

What is mole negro?

Mole negro is one of the most celebrated traditional sauces of Oaxaca, Mexico, a region famous for its rich and diverse culinary traditions. Oaxaca is often associated with several distinct varieties of mole, with mole negro being one of the best known.

Mole has deep roots in Mexican cooking, shaped over generations by Indigenous ingredients and techniques alongside ingredients introduced after Spanish colonization. Rather than having a single recipe or origin story, mole developed through regional and family traditions, with recipes often passed down and adapted over time.

What makes mole negro distinctive is its dark color and remarkably complex flavor. Traditional versions can bring together dried chiles, spices, seeds or nuts, fruit, and other ingredients. Some recipes also incorporate chocolate, which contributes depth and richness rather than simply making the sauce sweet. The ingredients are toasted, prepared, and blended to create layers of savory, smoky, slightly sweet, earthy, and spiced flavors.

In Oaxaca, mole is more than an everyday sauce. It has long been associated with celebrations and important gatherings, including weddings, holidays, religious festivities, and family occasions. Preparing mole from scratch can be a lengthy process, and recipes can vary considerably from one family or community to another.

The Mole Negro we carry at BBWB Co. is imported from Oaxaca, Mexico, bringing an authentic Oaxacan made product to our customers while making it easier to enjoy this traditional dish at home.

Mole negro is traditionally served with chicken or turkey and accompanied by rice and warm tortillas. You can also experiment with it as a sauce for enchiladas, vegetables, meats, tamales, or other dishes.

However you serve it, a little mole negro can bring generations of Oaxacan culinary tradition to the table.

How do I use chimichurri?

Chimichurri is extremely versatile. You can use it as a marinade, finishing sauce, condiment, or dipping sauce.

Try it with grilled chicken, steak, seafood, vegetables, potatoes, sandwiches, tacos, or anything that could use a fresh, herb-forward boost of flavor.

Looking for ideas? Visit our Stories & Recipes section for recipes featuring products available from BBWB Co.

Where are your products made?

We work with products inspired by and sourced from different cultures and communities. Our selection includes products made in Mexico and the Philippines.

The country of origin and other product-specific information can be found on the individual product page or product packaging.

How should I store my products?

Storage requirements vary by product. Before opening, shelf stable products should generally be kept in a cool, dry place away from direct sunlight and excessive heat.

Always follow the storage instructions provided on the product label.

Do products need to be refrigerated after opening?

It depends on the product. Please follow the storage and refrigeration instructions printed on the individual product's packaging.

If a label instructs you to refrigerate after opening, the product should be refrigerated accordingly.

Where can I find ingredients and allergen information?

Please review the individual product packaging and product page for available ingredient and allergen information.

If you have a food allergy or dietary restriction, we recommend reviewing the manufacturer's label carefully before consuming the product. Product formulations can change, so the packaging should be used as the most current source of ingredient and allergen information.

Shipping & Orders

How long does order processing take?

We work to prepare and ship orders as quickly as possible. Processing times may vary depending on order volume, weekends, holidays, product availability, and other circumstances.

Once your order ships, you will receive tracking information when available.

How much is shipping?

Shipping costs are calculated during checkout based on your order and available shipping options.

Enter your shipping address at checkout to see the applicable shipping charge before completing your purchase.

Do you offer free shipping?

Yes! We offer free standard shipping on qualifying orders of $49 or more.

The $49 minimum is based on the qualifying order subtotal. Any applicable exclusions or additional terms will be displayed during checkout.

How do I track my order?

Once your order has shipped, tracking information will be sent to the email address or contact information associated with your order, when tracking is available.

You can use the tracking link provided to follow your shipment.

What happens if my order arrives damaged?

If your order arrives damaged or defective, you receive the wrong product, or an item is missing, please contact us within 7 days of delivery.

Please provide your order number and photos of the product and packaging, when applicable, so we can review the issue.

If your request is approved, we may provide a replacement or refund depending on the circumstances.

Can I cancel my order?

If you need to cancel an order, contact us as soon as possible.

Orders may be canceled before they have been processed or fulfilled. Once an order has been processed, fulfilled, shipped, or handed over to the carrier, it can no longer be canceled.

Submitting a cancellation request does not guarantee that we will be able to stop the order before fulfillment.

Do you accept returns?

Because we sell food and consumable products, we generally do not accept returns or exchanges due to food safety and quality considerations.

Food and consumable products are final sale, and we do not accept returns for change of mind, taste preferences, or products that have been opened or used.

If your order arrives damaged, defective, incorrect, or with an item missing, please contact us within 7 days of delivery so we can review the issue.

Please see our Returns & Refunds Policy for complete details.

Business

Do you offer wholesale pricing?

Yes. BBWBCO welcomes wholesale inquiries from retailers and other businesses interested in carrying our products.

Wholesale pricing, minimum quantities, product availability, and other terms may vary by product. Contact us at info@bbwbco.com with information about your business and the products you're interested in carrying.

Can BBWBCO participate in pop ups or events?

Yes! We are open to opportunities including pop ups, markets, tastings, festivals, community events, collaborations, and private events.

If you're organizing an event and think BBWBCO would be a good fit, we'd love to hear more about it. Send the event details through our Contact Us page or email info@bbwbco.com.

How can retailers carry your products?

Retailers interested in carrying BBWBCO products can contact us directly at info@bbwbco.com.

Please include your business name, location, contact information, type of business, and the products you're interested in. We'll follow up with information about availability, wholesale pricing, case quantities, and next steps.

Still Have Questions?

We're happy to help. Visit our Contact Us page or email us at info@bbwbco.com with questions about products, orders, wholesale opportunities, events, or collaborations.